15 Strategies to Grow Your Plumbing Business

With every latest statistic put forth by the Bureau of Labor Statistics (BLS), we can deduce that the plumbing industry is booming, aiming for an all-time high.

In today’s neck-throat competitive business world, the plumbing sector isn’t limited to individuals with years of experience as entrepreneurs are taking a plunge into this industry.

But exactly who is a plumber? And what do plumber do on the job?

“A professional responsible for installing, maintaining, and repairing pipes and fixtures pertaining to heating and/or cooling systems, water distribution, and sanitation systems in residential and commercial spaces is a plumber.

A plumber is also responsible for inspecting drainage and other plumbing systems for compliance with regional and national plumbing regulations.”

So, if you are considering starting your own plumber business and already set up the office and got the plumbing business cards printed, you’ve landed at the right spot.

Do plumbing businesses have a lot of money?

Yes, with the right skills and business approach, they surely do.

We’re going to guide you about the best effective plumber marketing strategies to present your business in the most optimal way possible, surviving and thriving in the digitalized plumbing business landscape.

1) Create a Marketplace or a Dedicated Mobile App
2) Develop a Professional Website
3) Submit Your Website to Local Directories
4) Search Engine Optimization
5) Social Media Marketing
6) Paid Advertising
7) Cross-Platform Marketing
8) Create a Blog
9) Share fix tutorials on Video Platforms
10) Engage in Online Communities
11) Establish Sound Reputation
12) Create Whitepapers
13) Partner with Builders in Your Region
14) Run a Referral Program
15) Email Marketing

Already excited? Let’s scroll down and have a look then:

1) Create a Marketplace or a Dedicated Mobile App

On-demand plumbing app development solution

If you are looking to take your plumbing business to new heights of success then having a marketplace is the most viable option for you.

By creating an online marketplace, you can allow multiple plumbing businesses to offer their services to customers through a single online platform owned by you.

You can set certain commission rates and monthly fee options that vendors will pay you in exchange for selling their plumbing services through your platform.

There are examples of many successful marketplaces of today such as Uber and UrbanClap that may inspire you.  

You can also opt for a dedicated mobile app if you are interested in selling your plumbing services only.

A dedicated app for your business will allow your customers to approach and hire your services with a few clicks on their smartphones.

By having your On-demand Handyman App Development Platform developed from a reputed app developer, you can benefit yourself with several handy features such as intuitive user interface, instant customer registration & profile approval, customer chat, multiple payment gateways integration, etc.

It is also imperative for you to learn that creating an online marketplace or a dedicated mobile app for your plumbing business is the most effective strategy that will help you grow in leaps and bounds.

Additionally, by approaching a well-established development agency, you never need to worry about your app or marketplace because they will create it from scratch while keeping in mind all the requirements of your business.

2) Develop a Professional Website

 how to get plumbing customers

First things first! You must kickstart your plumbing business endeavor with a good-looking, fully functional plumber website. It is the first step to enter into the digital plumbers market.

If you want to compete with the best plumbing service providers in your geographical location, then it goes without saying that you must have a robust digital presence.

With a smartphone in every pocket, people surf the Internet to do a multitude of tasks, right from shopping for daily needs and clothing to fill examination and income tax forms.

Just about everything is a few clicks away from the Internet, whether it be checking for what tools do plumber use or scheduling an appointment with a plumber.

No matter, whether there is a trouble with the shower faucet, making you late when getting ready for the office, or the leaking bathroom tap disturbing your sleep in the middle of the night, just search the Internet and call out for a specialist to your place as per your convenience.

So, in that case, if you don’t have a website for plumbers services, then you are losing out on potential clients.

Having a plumbing website helps in establishing online visibility as well as build trust in the minds of your prospective visitors.

While designing a website for your plumbing company, you need to mull over several factors including the overall presentation, the theme, navigation tab, and features such as online plumber quotes.

Another thing you got to ascertain is that your website has all the key details, including contact number, email address, and the complete address of your offline business location.

3) Submit Your Website to Local Directories

clone app development

After having an up-and-running website for your plumbing business, the next step is to submit your business to the local directories.

Ideally, it is best to reach out for a reliable plumber marketing company to list your plumbing services on multiple local business listings.

Some of the most popular local listing directories that you can use for serving your purpose are:

  • Angie’s List
  • Bing
  • Google
  • LinkedIn
  • Yelp

Enlisting your business on these local business listings will help you find relevant clients for your business, saving you the time-consuming process of screening relevant customers from the entire incoming traffic.

Furthermore, the more the number of times people come across your plumbing business doing online research, the more they’ll be convinced to hire your services.

Get in Touch With Our Team Now.

    4) Search Engine Optimization

     plumbing business strategy

    In 2020, you won’t expect truckloads of traffic to your plumbing website just by creating a few web pages, thereby, you need to invest a great deal in search engine optimization a.k.a. SEO.

    Although there are a galore of tasks that need to be accomplished in order to build a robust SEO strategy, starting with adding relevant keywords to the website content allows you to draw more leads for plumber estimates.

    The SEO includes a range of on-page tasks, such as keyword-enriched meta tags, page titles, alt tags, and creating meaningful content as well as off-page SEO, such as guest blogging and sharing your website content across social media channels.

    Search engines will crawl your website based on the keywords present on the webpage and will then check whether your webpage with the same keywords is more or less relevant than other webpages/websites optimized for the same keywords.

    Whenever someone searches for keywords related to the plumbing industry, such as how much does the average plumber charge per hour or how much does a plumber cost or plumber logo ideas, search engines, such as Google, present them the most popular results.

    5) Social Media Marketing

     plumbing business profitability

    Gone are those days when social media platforms like Facebook and Twitter were meant only for socially bridging people as one digitalized society.

    Today, social media marketing, also known as SMM, has become a dynamic marketing and plumber advertising tool to interact with potential customers and to draw more sales.

    Popular social media platforms to the likes of Facebook, Instagram, and Twitter are great places to establish stronger online relationships and win and retain customer trust.

    By thoroughly investing time and money into social media marketing, you can boost your online brand awareness as well as establish loyalty among your customers.

    Plus, you’ll have better insights, the capability to draw more leads and convert them into loyal customers of your business.

    6) Paid Advertising

     plumbing business app

    When it comes to internet marketing for plumbers, paid advertising is a popular marketing model that you can trust to brand your plumbing business online.

    Search engine optimization, although, is the method to improve your revenue, it takes approximately 6 to 12 months to reach any sort of measurable results.

    This is why you need to believe and invest in the power of paid advertising to get your plumbing business off the ground.

    Promote your jobs plumbers services online by running search engine ads, such as Google Ads.

    The advertiser requires the plumbing business running the advertisements pay-off a small fee whenever someone clicks on your ad and lands onto your website.

    Paid advertising drives a great volume of traffic in addition to boosting the online exposure that your business gets.

    Running a paid advertising campaign presents a wealth of perks, including:

    • Faster results
    • Reaching out to the right audience
    • Better transparency & measurable results
    • Full control over the ads
    • More exposure and brand awareness

    The advertisement must be designed efficiently, it is best to reach out to a trustworthy marketing company as paid advertising is not everyone’s cup of tea.

    A paid advertising market agency has a wealth of experience and practical industry knowledge to create meaningful ads.

    You can not only create relevant advertisements for promoting your online plumbing business but also for publishing jobs for plumbers i.e. to expand your workforce.

    You can be creative around your ads to create powerful advertisement campaigns.

    The content of the ad must be captivating, something that pulls instant attention.

    The advertisement content must highlight the top pros and USP of your company, what tools do plumbers use for offering their services, what safety precautions do they follow, how much do plumbers charge, et cetera.

    7) Cross-Platform Marketing


    It is another means to tap into a wider customer base that you were unable to reach out earlier.

    Cross-platform marketing is a reliable means to promote your plumbing services via increasing your online exposure and targeting a broader audience.

    Thus, helping you save precious time and money.

    The cross-platform marketing offers a length of benefits that can harness via the power of social media platforms, co-sponsor for a good cause, and offer special deals & discounts on standard plumber rates.

    Who should reach out for when doing cross-promotions?

    The answer is to locate companies that share your business interests.

    For instance, you have to think of who all be requiring your services, find people in your region residing in houses, apartments, and running brick-and-mortar stores, etc. They will be your target audience.

    Now, you’ve clearly illustrated how your plumbing services can be helpful to them, also offer exclusive discounts on plumbers rates per hour.

    8) Create a Blog


    Every business, irrespective of the industry, must have an active blog running on the website.

    Most plumber websites’ designs have a blog section, which is a fitting means to share updates, news, and valuable information with your online audience base.

    In addition to that, Bill Gates once said: “Content is King.”

    As most search engines love content, you can rank your website higher on top-rated search engines by creating unique and engaging content around a relevant set of plumbing keywords, such as plumber toolbox, successful plumbing stories, and how much does a plumber charge an hour.

    9) Make Your Business Active on Video Platforms


    Videos today are the fastest consumed content over the Internet. Nowadays, tech-savvy people search for anything to everything on YouTube.

    For instance, someone is having a flooding tap in the middle of the night, what he/she will do, surf YouTube to get the answer.

    YouTube is also used for knowing about the plumber’s toolset, the way a plumbing service is charged, how to become a plumber, successful plumbers stories, etc.

    While, there are blog posts, but in a situation of panic/limited time, videos become the best pals.

    So, run an active YouTube business channel to share valuable DIY videos along with sharing your online plumber quote template to have a hold over the local market.

    A few of the best DIY demonstration ideas include: How to deal with a leaking pipe?

    Fixing a leaking toilet, changing the bathroom faucet, and proven washroom renovation tips.

    Let’s Build Something Awesome Together.

      10) Online Community Engagement


      Another means of marketing your plumbing business is by creating an online community.

      The online community engagement let tech-savvy people interact with your business online, this plays an integral role in creating your online reputation.

      The online interactions bring relevant traffic to the business website, as people engaging via the Q&A communities, such as Quora and Yahoo Answers, have a greater chance to become your client.

      Here, in this post, we’ve rounded up the best places where you can answer to the common queries of people regarding the plumbing industry, such as:

      • How much do plumbers charge to install a toilet?
      • How does a plumber gets verified?
      • How do plumbers get paid?
      • What are the various types of plumbing jobs?
      • How much do plumbers make an hour?

      You can also make your brand active on various forums and online discussions.

      These include Quora, Yahoo Answers, Answers.com, Reddit, and Facebook groups.

      In a nutshell, by taking part in online communities, you can showcase your team skills & expertise to your prospective clients, further building trust with them, and establishing brand awareness.

      11) Establish Sound Reputation


      While, it takes years of industry experience to build a robust reputation, but today there are several tactics for this.

      Several studies in the recent past suggest more than 90% of the online customers surf the internet for online reviews, and most of them opt for businesses with higher ratings.

      The marketing experts believe that even negative reviews overpower hundreds of positive ratings for your plumber business.

      First, offer the highest standards of services and use the best plumbers’ tools and equipment so that you don’t leave any customer with a bad feeling.  

      Once the job is done, request the customer to give you feedback on Yelp, Google Business or Facebook, so ask your friends or relatives to present ratings, this will provide your business a competitive edge over its market rivals.

      Also, you can charge higher plumber prices per hour if your business has a good reputation in the market.

      12) Create Whitepapers


      A whitepaper is a great means to showcase the details of the plumbing services you’ll be offering to customers.

      The whitepaper document is created with the motive of marketing your company to your prospective clients.

      So, whether someone is renovating the house or plan to revamp the plumbing fixtures, they’ll go through your company’s official whitepaper to know your business is the best choice.

      When creating the whitepaper, your company’s focus must not be on marketing your plumbing services, instead, clearly illustrate how your products & services can make life easier.

      Additionally, it is advisable to approach a reputed plumbing marketing company that can help you meet you all your marketing goals while understanding all your requirements.

      13) Partner with Builders in Your Region

      Communication and Organize Your Team

      One of the best strategies to grow your plumbing business is partnering with builders in your geographic location, to land on big and fixed plumbing jobs easily.

      So, search your area to find builders who are developing residential and commercial properties, and collaborate with them for all plumbing works.

      However, provide the most competitive plumbers’ price list, also be ready to negotiate the terms & conditions, and you must be good to go!

      14) Run a Referral Program


      Leverage your clients to refer your professional plumbing services to others, you can encourage them to referrals by offering additional deals & discounts.

      However, you have to ensure that the referral program is quite easy to understand.

      Your business website must include all the essential details with regards to the referral program-so publicize on the various social media platforms.

      You can offer exclusive incentives for customers who are ready to share their positive experiences on their personal social profiles or write online reviews on various customer feedback sites such as Yelp.

      An example of a referral incentive is one annual free of cost plumbing maintenance services.

      Referral programs are one the best advertising strategies for plumbers and you have to utilize it in order to make your overall marketing more effective.

      But you have to ask for referrals, you don’t request nobody will give them.

      So, motivate your long-term customers for referrals by joining your referral program, social media platforms or word of mouth.

      15) Email Marketing


      When it comes to promoting your plumbing business to a target audience, email marketing is one effective way to connect with the existing clients and to gain more customers.

      Furthermore, email marketing can help your business target individuals looking to hire professional plumbers.

      However, when drafting the email marketing you must mull over a number of factors, it starts with what is the right customer base for your audience?

      Are they willing to hire services offered by your plumbing company? Do they find your plumber labor rates to be reasonable?

      You got to ensure that you are not sending irrelevant content that doesn’t make any sense because then you’ll end up losing your prospective customers.

      The text of email must be contextual, send emails that in relevance with your customers. For instance, if there is a holiday or festival, the theme of the content must be in accordance with that.

      As a matter of truth, never send emails just for the sake of it, if you don’t have to connect with your audience, you can reach out to a credible marketing company to manage your email marketing campaign.

      Combing the popular marketing tactics in the email content, such as setting up and running contests through emails, also fosters the customer referral program benefits.

      The customer base needs to build the email address list, the open email rate of conversion is quite high.

      Excellent Customer Service – Bonus Strategy


      Last on the list of strategies of marketing your plumbing business is providing best-in-class services along with competitive plumber hourly charges to your clients.

      This is the most effective yet proven strategy to grow your plumbing business.

      Whether your plumbing company relies more on drawing new customers to your business or recurring clients, offer the best customer service is the sure way to survive in this neck-throat competitive industry.

      No matter if you have the plumbing experience, you must surround yourself with people-, front office staff and billing people- that care about your company’s reputation, this further will help you to build a good market reputation.

      While, automation is pivotal to offer the best customer service, but there is no substitute for the personal touch. 


      All the above-mentioned marketing ideas are easy to implement when in the quest of growing your plumbing business over the virtual world of the Internet.

      However, you don’t have to try all these marketing techniques, you can pick one that is best suited to your company’s model.

      You must opt for the marketing strategy that your company can use to drive leads & sales, without putting a big burden on your financial shoulder.

      Above other things, you need to keep in mind that the internet today plays a vital role in the growth of a business, which is also true for your plumbing business.

      So, you need to utilize internet marketing to promote your plumbing business and gain more customers.

      You need to either have a plumber website for your business or a plumber app for marketing your business online.

      As a matter of fact, ValueAppz is among the top companies offering turnkey solutions for plumbing businesses and develop highly functional apps.

      ValueAppz has also helped several plumbing businesses to grow their digital presence and boost their revenue.

      Get a Quick Estimation

        Rohit Madaan

        I am an enthusiastic internet marketer. I have expertise in PPC, SEO, Social Media, Google Analytics, Google Business Page Optimization, and Content Marketing. https://in.linkedin.com/in/rohit-madaan-43375921